ServiceNow ITOM

While Cloud and DevOps enable greater agility, they also introduce increased complexity due to their dynamic nature. Detecting and resolving issues only after they have already affected users is no longer sufficient. ServiceNow ITOM allows you to:

• Elevate your IT maturity level by transitioning from a reactive and responsive model to a proactive and self-healing one.
• Leverage the power of AIOps and machine learning to eliminate silos, reduce friction, improve process automation, and enable a continuous improvement cycle.

Key Features

• Event Management
• Service Mapping
• Discovery
• Operational Intelligence
• Cloud Management

Benefits

• Proactive issue resolution and reduced outages
• Improved visibility and control over IT assets
• Optimized performance and resource utilization